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Program Policies

> Student Behavior Expectations, Code of Conduct and Liabilities

DigiKidz Academy wants to provide an open environment for everyone to express and develop their creative interests in a supportive community. As such, DigiKidz Academy is a creative learning environment where every student should feel safe, respected, and able to focus on developing their skills. All students, parents/guardians, and staff are expected to treat others with respect at all times.

Prohibited language and behavior:

The following are not permitted in any DigiKidz Academy program, class, camp, event, or online space we host:

  • Hate speech, slurs, or demeaning language targeting individuals or groups based on race, color, ethnicity, national origin, religion, sex, gender identity or expression, sexual orientation, disability, or any other characteristic.

  • Harassment, bullying, or intimidation, including repeated verbal, written, or electronic behavior that harms, threatens, or significantly interferes with another student’s participation or sense of safety.

  • Disrespectful or disruptive conduct that materially interferes with class activities or other students’ ability to learn and create.

  • We encourage open creativity and expression, but any language or behavior that targets, humiliates, or harms others is not acceptable in DigiKidz spaces.

How we respond to violations:

If a student uses hate speech or engages in serious disrespectful behavior:

  1. Staff will intervene immediately to stop the behavior and support any student who was targeted.

  2. The incident will be documented and reviewed with the student, focusing on why the behavior is not acceptable at DigiKidz Academy.

  3. Parents or guardians will be contacted and informed of what occurred, the impact on others, and the next steps.

Depending on the severity and whether there have been prior incidents, consequences may include:

  • a formal warning

  • removal from part or all of the day’s class or camp session

  • temporary suspension from DigiKidz Academy programs

  • permanent removal from programs in serious or repeated cases

Schools and programs commonly use graduated responses that may include counseling, removal from sessions, and suspension for hate‑motivated conduct that interferes with others’ rights or education.

Reporting concerns:

Students, parents/guardians, and staff are encouraged to report any incidents of hate speech, bullying, or harassment to DigiKidz Academy as soon as possible so we can respond and support those affected.

Reports can be made in person or by email at:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

DigiKidz Academy does not tolerate retaliation against any student, parent/guardian, or staff member who in good faith reports a concern or participates in an incident review.

Care of Facility and Equipment:

All students and guests of DigiKidz Academy are expected to treat our facility and equipment with care and respect. If a student causes damage to the building, furnishings, or equipment—whether intentional or due to careless behavior—parents or guardians can be responsible for the reasonable cost of repair or replacement.

> Absences and Making up for Missed Classes

  • Parents need to report absences for their child(ren) and schedule makeup classes ahead of time. 
  • All absences need to be reported a minimum 24 hours prior to the class start time in order to schedule makeup session for the missed class.
  • Makeup sessions need to be scheduled within 3 months from the date of the missing class. Expired makeup sessions cannot be refunded or credited. 
  • Absences without advanced reporting/notification cannot be made up, refunded or credited. 
  • If DigiKidz Academy is closed due the inclement weather or other emergencies, the missed classes will be reported by our staff as absences. Parents may contact DigiKidz staff to schedule a makeup session.
  • For repeat no-shows to registered free events, like workshops, DigiKidz Academy reserves the right to cancel future registrations. Because seats are limited, anyone who chooses to reserve a space through registration takes away another opportunity for other learners. If you register for an event, we appreciate your honesty in attending. If you can not attend, please let us know so we can make a space available for other students. 
 

> Cancellation and Refund

> For Consecutive/Recurring Courses:

  • Full refund minus $20.00 processing fee if cancellation is made at least one week (7 calendar days) prior to the course start date.
  • 50% refund if cancellation is made less than one week (7 calendar days) but prior to the course start date.
  • No refund if cancellation is made on or after the course start date.

> For Summer Camps:

  • Full refund minus $20.00 processing fee if cancellation is made at least two week (14 calendar days) prior to the camp start date.
  • 50% refund if cancellation is made less than two week (14 calendar days) but prior to the camp start date.
  • No refund if cancellation is made on or after the camp start date.
  • PLEASE NOTE: if a session (course, workshop, or camp) does not have sufficient signups, the camp may be canceled. Alternatively participants may be be asked to move to a camp that has sufficient signups.
  • DigiKidz Academy reserves the right to cancel any session due to unforeseen circumstances. Makeups may be made by parents. No refund or credit for cancellation due to unforeseen circumstances.